This page explains how to delete your Auto Ball account and what happens to your data when you do. It works without the game installed, which is why it exists: Google Play requires one, and you may have uninstalled the game already.
1. Delete it in the game
The quickest way, on any platform (Steam, Android):
- Open Auto Ball and go to Settings.
- Open the Advanced tab and find Privacy.
- Choose Delete account and confirm.
Your deletion is scheduled for 14 days later. Until then your online play is paused, and you can cancel at any time by going online and choosing Cancel deletion. After 14 days everything listed below is erased automatically.
2. Ask us by email
If you no longer have the game, email admin.autoball@gmail.com with the subject "Delete my account". Send it from an address we can tie to your account, or include whichever of these you have:
- your Steam profile link or SteamID,
- the display name your account plays under, and the platform you play on.
We will confirm when it is done, within 30 days. A deletion you ask for by email is carried out straight away, with no 14-day wait.
3. What is deleted
- Your player record and display name.
- Every platform account linked to it (Steam, Google Play Games).
- Your ranked rating and rating history.
- Your online career history.
- Your sign-in sessions on every device.
4. What is kept
- Anonymous match results - line-ups and scores with no account or session reference. They cannot be traced back to you, and they are how the game is balanced. Kept indefinitely.
- Server connection logs - kept for 30 days, then deleted automatically, whether or not you delete your account.
- Games played offline live only on your own device. Uninstalling the game removes them.
Deleting your account does not refund a purchase: that is between you and the store you bought the game from.
The full detail is in the Privacy Policy.